The fastest way to reach us is phone or WhatsApp. We answer bookings 24 hours; office queries are answered between 9:00 AM and 9:00 PM.
If no driver has called you within a few minutes of booking, call us with your booking reference and we will assign another driver or cancel it for you at no charge.
For any complaint about a driver, a fare or a vehicle, call or WhatsApp us with your booking reference and the date of the ride. We record every complaint against the driver's profile and reply within 48 hours. Serious complaints — rash driving, misbehaviour, overcharging — result in the driver being suspended while we investigate.
Report a lost item as soon as you can, with your booking reference. We contact the driver directly. Items recovered are held at our office for 14 days.
Bike, rickshaw, car and loader owners can register through the partner form on this website, or simply call us. Bring your CNIC, driving licence and vehicle registration book.
Bike, rickshaw, car aur loader - sab ek hi jagah, kiraya pehle se maloom. Launch ki khabar sab se pehle chahiye? WhatsApp par apna naam bhej dein.